Search found 10 matches

by CarolDubya
Thu Apr 28, 2016 3:01 pm
Forum: Your Questions Answered Here
Topic: installation issue with Windows 10
Replies: 0
Views: 636

installation issue with Windows 10

I cannot get the new version(1.152) to open. Period.
Carol W
by CarolDubya
Wed Dec 23, 2015 11:02 pm
Forum: Enthusiast
Topic: Splitting a lettering design for MA Hoop(Janome 11000)
Replies: 15
Views: 7105

New issue with macro hoop for Janome MC11000

It seems as if the software isn't saving the file that I am creating for the embroidery machine as a JEF+ file, it is saving it in the JEF file format. My machine doesn't "see" that format for the macro hoop. I do not get a truly split file when I try to save it(I only see one file). I have edited t...
by CarolDubya
Wed Jul 01, 2015 2:34 pm
Forum: Your Questions Answered Here
Topic: windows 10
Replies: 0
Views: 840

windows 10

Just curious...do you have anyone beta testing windows 10 with the embrilliance software?
Carol W, GA
by CarolDubya
Tue Mar 10, 2015 7:53 am
Forum: Enthusiast
Topic: Splitting a lettering design for MA Hoop(Janome 11000)
Replies: 15
Views: 7105

Re: Splitting a lettering design for MA Hoop(Janome 11000)

will do a test sew later today, crossing my fingers.
by CarolDubya
Tue Mar 10, 2015 7:51 am
Forum: Enthusiast
Topic: Splitting a lettering design for MA Hoop(Janome 11000)
Replies: 15
Views: 7105

Re: Splitting a lettering design for MA Hoop(Janome 11000)

So, I think that I figured it out. JEF is great for single, nonsplit hoop designs, but for multiple position hoops, it is better to use the JEF+ format. I made up a new hoop, and set it to match the dimensions of the Macro Hoop. macrohoop fix.jpg My machine thumbed its nose at lettering files, in pa...
by CarolDubya
Tue Mar 10, 2015 3:52 am
Forum: Enthusiast
Topic: Splitting a lettering design for MA Hoop(Janome 11000)
Replies: 15
Views: 7105

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Done. :) Thanks for your help.
by CarolDubya
Tue Mar 03, 2015 9:59 am
Forum: Enthusiast
Topic: Splitting a lettering design for MA Hoop(Janome 11000)
Replies: 15
Views: 7105

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Hi Raes,
I haven't submitted the ticket yet. I am hoping that support can figure something out, as this was a huge reason for purchasing this software.
Will keep you posted. :)
Carol W
by CarolDubya
Sat Feb 28, 2015 8:44 am
Forum: Enthusiast
Topic: Splitting a lettering design for MA Hoop(Janome 11000)
Replies: 15
Views: 7105

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Thanks for your help, I'll be submitting a support ticket, as I watched the video yesterday or the day before. :) It is an amazingly simple process. I wish that it was working for me.
by CarolDubya
Thu Feb 26, 2015 10:30 pm
Forum: Enthusiast
Topic: Splitting a lettering design for MA Hoop(Janome 11000)
Replies: 15
Views: 7105

Splitting a lettering design for MA Hoop(Janome 11000)

I have been trying to get my machine to read split files of a large lettering design. Enthusiast is saving my design as a "split" design, but my machine says that the file is damaged, and will not read it. I have used my machine to sew split files before, and it hasn't been an issue...until I got to...