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Embroidery Machine won't recognize PES file

Posted: Tue Jan 19, 2016 10:36 am
by KathyDipp
I just purchased Embrilliance Essentials and created my first .PES file (text only). I saved this to a USB stick and plugged it into my embroidery machine (Brother PE-770). The embroidery machine does not recognize any file on the USB stick, even though I can see it when I view the USB stick contents from my computer. I tried with a .PES file I had purchased/downloaded previously from a website (to make sure the issue was not with the USB stick of the embroidery machine) and the purchased .PES files are working properly (they are recognized by my embroidery machine), as expected.

Any ideas on how to correct this? The software is not useful to me if my embroidery machine will not recognize the files I have created using it.

Thanks in advance!

Re: Embroidery Machine won't recognize PES file

Posted: Thu Jan 21, 2016 1:40 pm
by newbie13
Be sure your USB is formatted to FAT 32 file system

Re: Embroidery Machine won't recognize PES file

Posted: Mon May 16, 2016 9:41 am
by smac
I discovered that, sometimes, if any of my design is "highlighted" in Essentials when I save (like if you've been editing and you click on the design, the design is outlined for you to resize, etc.) that my machine will not open the saved file. So, click in a blank area of your design so that nothing is "highlighted" for editing, and resave. Then resave to your USB.

Re: Embroidery Machine won't recognize PES file

Posted: Mon May 16, 2016 11:20 am
by rskias
I am having a smiliar problem. I am a new user. I uploaded a font into embrillience, created s small practice design and saved it to my desktop as a PES. When I open up my layout and editing for PES and try to import or open i get a message that says it cannot read this version. How can I fix this???

Re: Embroidery Machine won't recognize PES file

Posted: Mon May 16, 2016 11:33 am
by rskias
I turned off the hoop selection before saving and that fixed it. I can open it now!

Re: Embroidery Machine won't recognize PES file

Posted: Sat Mar 17, 2018 7:58 pm
by Trailgetter
I had this very same issue. I found if I located my file, copied, and pasted to my thumb drive it worked! I created a folder on the flash card and pasted in it. When I loaded the card in my machine the folder showed up and I clicked it and voila!

Re: Embroidery Machine won't recognize PES file

Posted: Tue Apr 24, 2018 10:34 pm
by gardener11
I had the same problem. Resizing the file worked perfectly.