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Essentials keeps crashing!

Posted: Tue Nov 07, 2017 8:23 am
by jamieb.lang
I just bought essentials 3 days ago. I made one monogram just fine. Now every time I try to merge a letter with another the entire program crashes. I've restarted my computer (MacBook Pro) and tried a different font file. What else can I do?

Re: Essentials keeps crashing!

Posted: Wed Nov 29, 2017 2:40 am
by mama pajama jan
Same problem here. Running on Windows laptop. Just had discussion with someone from the Facebook group who is having the same issue since she loaded the update. I loaded updated Tuesday and started having problems. Any advice on this would be greatly appreciated.

Janice.

Re: Essentials keeps crashing!

Posted: Tue Dec 05, 2017 1:39 pm
by tmattox
I have been having this problem with my MacBook Pro also since updating to 10.13.1 Every time I try to merge a file Embrilliance crashes. Very frustrating. Can someone please give a solution.

Re: Essentials keeps crashing!

Posted: Thu Jul 12, 2018 1:27 pm
by SouthernJoyBoutique
Has anyone found a solution to this? I haven't used my machine in over a year, but I want to make a few things and the software keeps crashing when I try to merge files. I can't figure out a go-around for this either. What do I do? I've updated everything and still nothing.

Re: Essentials keeps crashing!

Posted: Mon Aug 06, 2018 9:31 pm
by Eloheri
Please I need a solution I can't do any designs because it crashes way too much and if it doesn't crash it just freezes!!