Serial Numbers

See your questions answered, and others can learn those answers too.
User avatar
Admin
Site Admin
Posts: 365
Joined: Fri Dec 03, 2010 5:37 pm
Contact:

Serial Numbers

Post by Admin » Sat Sep 08, 2012 9:14 pm

Serial numbers are emailed immediately and automatically when you purchase. Check your SPAM folder and/or ask your ISP to allow *.embrilliance.com email.
Please Add *embrilliance.com to your friends list if you have one. Do not have your ISP block email from unknown senders as that means we cannot get it to you.

If you have deleted a serial number email permanently or cannot find it, use the Contact Us link at Embrilliance.com to generate a ticket. (And make sure you are getting email from us or we cannot contact you!)

Everyone always gets sent a reply.

Registered software or software purchased from us will have a better chance (100%) of finding your serial number for you.
If you don't register it and you bought it elsewhere, we cannot tell you the serial number.

And every ticket always gets relied to. No, don't say, "Not me!" because we can prove it.
You would not believe how many people will simply not take the time to adjust their SPAM settings to let their genuine purchases come in to them!

Embroidery software and designs for Mac and Windows.
"Embroidery for the Rest Of Us!"

Sewfunkybaby
Posts: 3
Joined: Sun Sep 30, 2012 1:21 pm

Re: Serial Numbers

Post by Sewfunkybaby » Mon Oct 01, 2012 3:27 pm

Yes all received now and i think its bloody brilliant!!!
Still dont know why it didnt come through straight away though :-( i had you added and checked spam as i read the forum first :-( x

Grannieannie
Posts: 18
Joined: Fri Apr 18, 2014 12:28 pm

Re: Serial Numbers

Post by Grannieannie » Sun Apr 20, 2014 6:43 pm

Thanks, it is done.

Grannieannie
Posts: 18
Joined: Fri Apr 18, 2014 12:28 pm

Re: Serial Numbers

Post by Grannieannie » Tue Apr 29, 2014 9:55 am

I had to go my email spam folder to find it. Have fun, Grannieannie

LisaSewBubbles
Posts: 256
Joined: Tue Nov 27, 2012 6:27 pm

Re: Serial Numbers

Post by LisaSewBubbles » Wed May 07, 2014 9:07 am

There are two types of Embrilliance programs - Express mode and the actual Demonstration version.

Express mode asks you for a serial number when you open the program - - add your serial number here.

Demonstration version asks you what program you want to try when you open it - this can NOT be authorized with a serial number.

Hope this helps!
If you have further questions, please use the Contact Us link at the top of this page to submit your questions to customer support.

Lisa

http://www.Sew-bubbles.com - check out my Blog for how to vidoes, projects and more!

EastWitch2
Posts: 755
Joined: Thu Apr 25, 2013 5:14 pm

Re: Serial Numbers

Post by EastWitch2 » Mon May 19, 2014 3:55 pm

sandra1219
Once you purchase the program you should receive a confirmation email of your purchase and in that email will be your serial number.
EastWitch2

sandra1219
Posts: 1
Joined: Mon May 19, 2014 3:01 pm

Re: Serial Numbers

Post by sandra1219 » Mon May 19, 2014 8:11 pm

Should I give another email address?

EastWitch2
Posts: 755
Joined: Thu Apr 25, 2013 5:14 pm

Re: Serial Numbers

Post by EastWitch2 » Tue May 20, 2014 2:02 pm

sandra1219
Use the link below to contact the Embrilliance Support Team.
Let them know you have not received your Serial Number.
They will get back to you.
Click on the link below, scroll down the page and fill in the information and submit it.
http://embrilliance.com/contact-us

EastWitch2

cancun2007
Posts: 3
Joined: Mon Jun 09, 2014 12:01 pm

Re: Serial Numbers

Post by cancun2007 » Mon Jun 09, 2014 12:06 pm

I have just sent a request for serial Number information… Also, you mentioned above that if the software wasn't purchased through you that it needs to be registered… Where and how do you register it??

I'm simply trying to add purchased fonts onto the program and it's asking me for the serial Number.. I enter it and it says its incorrect.

Also, What is the difference between Embrilliance and Embrilliance Express??

Thanks!

EastWitch2
Posts: 755
Joined: Thu Apr 25, 2013 5:14 pm

Re: Serial Numbers

Post by EastWitch2 » Mon Jun 09, 2014 12:19 pm

Hi cancun2007

Did you purchase Embrilliance Essentials software from another Vendor other than from the Embrilliance Store?
Which Vendor did you purchase it from?

The purchased version of Embrilliance Essentials is the full program.
Embrilliance Express does not have all the features that the full program has.

EastWitch2

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests