software update

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Kat
Posts: 38
Joined: Fri Jan 14, 2011 12:47 am

software update

Post by Kat » Fri Jul 18, 2014 8:18 am

First, thank you Brian for this great upgrade to essentials. Those scan machines look more attractive to me now. I have many many fonts loaded in my essentials. Is there any chance of them disappearing when I download this free upgrade? Kat

MacStitch
Posts: 143
Joined: Thu Sep 29, 2011 9:20 am

Re: software update

Post by MacStitch » Fri Jul 18, 2014 11:26 am

I have upgraded many times and have never lost a font. I'm using a Mac and can't speak for Windows.
Betty

Kat
Posts: 38
Joined: Fri Jan 14, 2011 12:47 am

Re: software update

Post by Kat » Sat Jul 19, 2014 8:52 pm

I have Essentials on my mac and my pc. Once in the past I did have to reload alphas, but don't remember which computer it happened with. Just wanted an official word before downloading the latest update.....

MacStitch
Posts: 143
Joined: Thu Sep 29, 2011 9:20 am

Re: software update

Post by MacStitch » Sun Jul 20, 2014 5:17 am

To get an official word, you should use the 'Contact Us' button above. Also, it's always a good idea to have your computer backed up. I use Time Machine plus I make extra copies of some files on external disks and DVDs.
Betty

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