Font Bad Message

Answers to FAQs regarding the installation of Fonts.
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Nonna
Posts: 1
Joined: Fri Apr 11, 2014 8:46 am

Font Bad Message

Post by Nonna » Fri Apr 11, 2014 8:51 am

I have purchased several new fonts from Designs by JuJu and got a "font bad" message when uploading them. It said they would be skipped even though they appear in my selection and seem to work. The problem is that it messes up the order of the fonts, it shows one font that isn't the correct font. I deleted it and tried to re-down load it but it still happens. Any suggestions to correct the problem would be appreciated. I friend got the same fonts and hers worked fine for her.

EastWitch2
Posts: 756
Joined: Thu Apr 25, 2013 5:14 pm

Re: Font Bad Message

Post by EastWitch2 » Fri Apr 11, 2014 2:18 pm

Nonna

Which Embrilliance program are you trying to upload the fonts into?
Are the font formats that up are trying to load to the embrilliance program bx Font files or regular font stitch files for you machine such as pes or vip or jef?

My first thought is to tell you to email Designs by Ju JU and include the downloaded file so they can check it for you.
Explain the problem to them.

EastWitch2

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