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Can't open .PHC file

Posted: Thu Aug 22, 2019 8:50 am
by AStasunas
I just got Essentials and Have a Brother NQ 1600e. I have created a design in the machine and saved it to USB, which I can reopen in the machine . When I try to open it in Essentials I can see the file name in the Open panel.When it opens in Essentials the file name appears in the Objects panel, but the Properties panel is blank as is Hoop display.
Any thoughts?

Thanks in advance.