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Alpha tricks

Posted: Fri Dec 19, 2014 4:27 am
by Ormafred
I am an Australian customer and purchased Alpha Tricks today. I loaded the serial number under the help function and then pressed set and restarted the program - AT does not seem to be there. However do I have to download it somehow - the Australian site seems to indicate that you have to download the program again - site says that essentials and AT is one download ? What am I doing wrong. I use a MAC

Re: Alpha tricks

Posted: Fri Dec 19, 2014 11:37 am
by MacStitch
Did you load the serial number into Essentials? All that shows up to indicate that the program is there is a button with a needle and ABC. Are you sure that you do not have that?

Re: Alpha tricks

Posted: Fri Dec 19, 2014 3:31 pm
by Ormafred
Thank you Macstitch for your reply. Yes I do have the needle and the ABC bar. However the videos on Alpha Tricks show the "slant" Space" and Word Spc" slide bars when you click on "Letters". I do not have these slide bars. Can you help me please?

Re: Alpha tricks

Posted: Sat Dec 20, 2014 6:09 am
by MacStitch
First, click the ABC button to add lettering. Click on the letters that you've just added in the workspace and look at the right panel. You should see 3 tabs - Color, Letters, and Stitch. When Letters is selected, there are 3 choices below in pictures - multi=line, single line, and circular. Below that is the box for entering your text and below that are the Slant, Space, etc that you are looking for.
Hope this helps. Feel free to ask for more help.
Betty