I would suggest you fill out a Support Ticket at the link below and ask the Support Team's help on this problem.
It does seem odd that you picked the Med. Knit setting and that the design ended up so much less dense after only using the Project Advisor.
Here is the direct link to the Support Ticket to fill in information.http://embrilliance.com/contact-us
I was hoping Lisa would answer this here on the Forum so we could all learn more about the DRK program.! LOL