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Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Thu Feb 26, 2015 10:30 pm
by CarolDubya
I have been trying to get my machine to read split files of a large lettering design. Enthusiast is saving my design as a "split" design, but my machine says that the file is damaged, and will not read it. I have used my machine to sew split files before, and it hasn't been an issue...until I got to lettering. To save some time, I have used Janome machines for many years, and I know about the appropriate directories(ie EMBF) to use.

To troubleshoot, I changed the color for part of the name(intending to NOT change the color, to see if I could "trick" the machine.) No dice.

Any help would be appreciated. Thanks!
Carol W

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Fri Feb 27, 2015 4:19 pm
by EastWitch2
Hi Carol!

If you are following the steps that are shown in the Video at the link below for saving your split design, it should split for your multi position hoop.

https://www.youtube.com/watch?v=kGP2aN7 ... e=youtu.be

If your machine is still not recognizing the split stitch files then please contact the Embrilliance Support Team for help by filling out and submitting the Open Support Ticket at the link below.
Give as much information as possible about the problem you are having splitting the Lettering design for your MA Hoop.

http://www.embrilliance.com/osticket/open.php

EastWitch2

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Sat Feb 28, 2015 8:44 am
by CarolDubya
Thanks for your help, I'll be submitting a support ticket, as I watched the video yesterday or the day before. :) It is an amazingly simple process. I wish that it was working for me.

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Sun Mar 01, 2015 1:41 pm
by Raes
Has it worked for you yet Carol.. I am wanting to buy Enthusiast for that just reason. Just waiting for it to cone on sale..x

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Sun Mar 01, 2015 4:32 pm
by Nanasews
I have used the split design in my MA hoop janome, I used a large peacock design, oh boy was it ever lovely, I didn't finish it as I had no time. This program is amazing!!!!

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Tue Mar 03, 2015 9:59 am
by CarolDubya
Hi Raes,
I haven't submitted the ticket yet. I am hoping that support can figure something out, as this was a huge reason for purchasing this software.
Will keep you posted. :)
Carol W

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Tue Mar 03, 2015 10:40 am
by EastWitch2
Hi Carol

I really think you should fill out the Support Ticket as the Embrilliance Support Team may not be aware that there is a problem with the Janome 11000 machines reading the Split files for the Multi Position MA hoop that are produced using the Essentials software program.



EastWitch2

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Tue Mar 10, 2015 3:52 am
by CarolDubya
Done. :) Thanks for your help.

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Tue Mar 10, 2015 7:51 am
by CarolDubya
So, I think that I figured it out. JEF is great for single, nonsplit hoop designs, but for multiple position hoops, it is better to use the JEF+ format.
I made up a new hoop, and set it to match the dimensions of the Macro Hoop.
macrohoop fix.jpg
macrohoop fix.jpg (98.75 KiB) Viewed 6302 times
My machine thumbed its nose at lettering files, in particular. This fixed that issue, and I got a thumbnail to show up(look for the "Regina" file).
thumbnail.jpg
thumbnail.jpg (79.63 KiB) Viewed 6302 times
But will it run? Voila!!!!!
Voila!.jpg
Voila!.jpg (93.02 KiB) Viewed 6302 times
Put me on the payroll! ;) LOL.

Re: Splitting a lettering design for MA Hoop(Janome 11000)

Posted: Tue Mar 10, 2015 7:53 am
by CarolDubya
will do a test sew later today, crossing my fingers.