Can't see my design

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Debbe1170
Posts: 1
Joined: Thu Sep 15, 2016 2:56 pm

Can't see my design

Post by Debbe1170 » Thu Sep 15, 2016 5:03 pm

I have a Janome 300E and I use a reader/writer connected to my Mac.I see my jef file ok in the program on computer but when I go to put card into machine there is NOTHING ! I am saving it as jef.I did at first time saved it as a working design found my mistake and corrected that.I bought this program because my TruEmbroidery2 was doing this same thing. So I am pulling my hair out and can't figure this out.Thanks for any help to be able to sew again....Debbe

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