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Can't see my design

Posted: Thu Sep 15, 2016 5:03 pm
by Debbe1170
I have a Janome 300E and I use a reader/writer connected to my Mac.I see my jef file ok in the program on computer but when I go to put card into machine there is NOTHING ! I am saving it as jef.I did at first time saved it as a working design found my mistake and corrected that.I bought this program because my TruEmbroidery2 was doing this same thing. So I am pulling my hair out and can't figure this out.Thanks for any help to be able to sew again....Debbe