Serial number input for thumbnailer

Any discussion with Thumbnailer can go here.
Post Reply
Patty13691
Posts: 1
Joined: Sat Jan 06, 2018 3:35 pm

Serial number input for thumbnailer

Post by Patty13691 » Sat Jan 06, 2018 3:40 pm

I just downloaded Thumbnailer and I believe the serial number is on my receipt. I put in in the box that say serial number and it tells me its not valid ...help ?

hsbdobergirl
Posts: 31
Joined: Mon Feb 09, 2015 3:46 am

Re: Serial number input for thumbnailer

Post by hsbdobergirl » Sun Jan 07, 2018 3:18 pm

Make sure you are using upper and lower case. I usually just copy the serial number from the confirmation letter and paste in the serial number field for Embrilliance. Also, make sure you don't have any spaces before or after the serial number.

Wilder
Posts: 53
Joined: Wed Nov 02, 2016 8:44 pm

Re: Serial number input for thumbnailer

Post by Wilder » Sun Jan 07, 2018 8:16 pm

If you still have trouble locating your number, open a ticket and they can research your purchase and retrieve your number.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest