Any discussion with Thumbnailer can go here.
- Posts: 1
- Joined: Sat Jan 06, 2018 3:35 pm
I just downloaded Thumbnailer and I believe the serial number is on my receipt. I put in in the box that say serial number and it tells me its not valid ...help ?
- Posts: 31
- Joined: Mon Feb 09, 2015 3:46 am
Make sure you are using upper and lower case. I usually just copy the serial number from the confirmation letter and paste in the serial number field for Embrilliance. Also, make sure you don't have any spaces before or after the serial number.
- Posts: 55
- Joined: Wed Nov 02, 2016 8:44 pm
If you still have trouble locating your number, open a ticket and they can research your purchase and retrieve your number.
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