Search found 2 matches

by jesshuff
Wed Oct 03, 2012 8:54 am
Forum: Convert It, Mac
Topic: Convert it mac is not recognizing my files or my serial #
Replies: 1
Views: 5288

Convert it mac is not recognizing my files or my serial #

I have tried to go to my files saved on my mac and click to open them, which then the embrilliance thumbnail is opening but tells me the files cannot be opened and then it asks for my serial #. Then it tells me that it is not valid...the same # I used to register and download. Am I missing an obviou...
by jesshuff
Wed Oct 03, 2012 8:54 am
Forum: Convert It, Mac
Topic: Convert it mac is not recognizing my files or my serial #
Replies: 2
Views: 3267

Convert it mac is not recognizing my files or my serial #

I have tried to go to my files saved on my mac and click to open them, which then the embrilliance thumbnail is opening but tells me the files cannot be opened and then it asks for my serial #. Then it tells me that it is not valid...the same # I used to register and download. Am I missing an obviou...