Embrilliance embroidery software for Mac and PC

I purchased several BX fonts and installed them (at least I get the message that they were installed when I double click on them) but they do not show up on Fonts pull-down menu when I open Embrilliance (I have Alpha Tricks,, Essentials, DRK & Enthusiast Ver 1.152) . Nor are they listed in the Libra...

Can someone explain the difference between the options to "Split the stitches into a new design" and "Cut the stitches and separate into a new design" when selecting just parts of a design?

I cleared my browser and still didn't work. I normally use Chrome, but then tried Internet Explorer and was able to see the video.

Thanks

Nope, didn't work either. I can view all of the other videos on the page though, so it is not a problem with my computer/youtube.

I cannot seem to watch this video. Just get the blue circle going round and round, like it's loading, but never does. I don't have any problems watching other videos on youtube. I am looking for instructions for using the applique function.

I ran the Sweeper on a "bulletproof" design, but now I have bare spots and areas where there are now very long stitches which are not covered up. My embroidery is ugly! What did I do wrong? What should I have done? I am NOT a digitizer, so was hoping that DKR would easily fix these bulletproof desig...

I am trying to import a font and although I have mapped each character to the corresponding keyboard key, I keep getting the message that "Not all designs are mapped to a key". And when I save the font anyway, the keys are not corresponding to the assigned letter. What am I doing wrong?