Been away too long - how to get to my account?

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vikisu
Posts: 1
Joined: Fri Sep 07, 2018 9:49 pm

Been away too long - how to get to my account?

Post by vikisu » Sat Oct 26, 2019 5:58 pm

I was a new user back in mid 2018 and because of a death I had not done any machine embroidering for over a year. I have a new lap top and now I have no idea how to get to my account to make new files, etc. I recall I had a desktop icon but with the new laptop, I do not have it. It is embarrassing to have to ask the question, but where do I go to get the icon to get to my account?
Thanks!

Jolan Dallatore
Posts: 6
Joined: Tue Dec 21, 2010 9:09 am

Re: Been away too long - how to get to my account?

Post by Jolan Dallatore » Fri Nov 01, 2019 5:26 am

I think if you go to the main page-Embrilliance.com-& click on downloads you can find your modules to install on your new laptop. You’ll need the serial numbers from your original purchase to install them. If you don’t remember which modules or your numbers support can help you. I recently installed my programs on a new laptop and had no problems.

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