files not showing up

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mmallory
Posts: 2
Joined: Sat Mar 07, 2015 2:56 pm

files not showing up

Post by mmallory » Mon Jul 27, 2015 6:03 pm

I have been using Embrilliance Essentials with my MacBook Pro for almost a year with no issues. However, today I am having a really difficult time finding the saved .pes files when I connect my usb drive to my Babylock Ellissimo. I can see all the files I have created over the past several years, but not the ones created today. I set up a new folder and added the files to it, and the folder is blank when I look on my machine. Then I used a brand new USB jump drive, and it appears empty. I have quadruple checked that the files are saved with pes format and also made sure that they are there when the drive is connected to the computer. I also opened the files again in Essentials. Any ideas?

dannak
Posts: 1
Joined: Sat Aug 01, 2015 7:27 pm

Re: files not showing up

Post by dannak » Sun Aug 02, 2015 8:24 am

I get the same thing. I can "see" all the files, but they are grey-ed out and I can't get to them on Mac. When finally messing with it for hours, I get it open to put on usb, then machine doesn't open anything. It's very frustrating

Ms. G
Posts: 1
Joined: Fri Oct 23, 2015 3:59 pm

Re: files not showing up

Post by Ms. G » Sat Oct 24, 2015 12:21 pm

I'm waiting and I'm a new user. Wondering if it's worth it?

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