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Crashing

Posted: Sun Sep 18, 2011 1:56 pm
by Erin1410
Hello. I have a new MacBook Pro with the latest operating software. When editing in Embrilliance, it commonly (at least once or more per design) freezes up, usually when I'm using the "undo" function or moving items around on the page. I have to force-close Embrilliance. It usually recovers part of my file, but not to the point it was when it crashed. Has anyone else been having this issue? It's to the point that I'm about ready to change software. Thanks for your help.

Re: Crashing

Posted: Mon Sep 19, 2011 4:17 pm
by Pamme_Jo
I've experienced this a couple of times also, except it completely shuts down.

Re: Crashing

Posted: Tue Sep 20, 2011 8:00 am
by Mac
I will spend some time this week with the Undo feature to see if I can reproduce the problem and if so fix it. My apologies for the in convenience.

Re: Crashing

Posted: Tue Sep 20, 2011 4:49 pm
by Erin1410
Thanks Mac. It's very frustrating.