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New DRK Video

Posted: Tue Nov 26, 2013 6:47 pm
by EastWitch2
Nov. 26, 2013

I just wanted to make sure everyone saw the new DKR video that Lisa made.
You can find it at the following link.

http://www.youtube.com/user/britonleap

This is the direct link to the DKR Video.
http://www.youtube.com/watch?v=alYYprCtwNw


EastrWitch2

Re: New DRK Video

Posted: Wed Jan 15, 2014 4:19 pm
by Jan B
I watched the tutorial but it does not match up with what I'm seeing in my software. In the tutorial when Project Advisor is accessed there are buttons in the upper right hand corner of the box. When I access Project Advisor the buttons are missing so I can't adjust the stitches based on fabric type.

Re: New DRK Video

Posted: Thu Jan 16, 2014 9:07 am
by LisaSewBubbles
Hello Jan,

Did you purchase DRK and enter in your serial number into the program? If you go to Help > Serial numbers, check to see what serial numbers are listed. If your DRK number is not listed here, please add it and restart the program.

If this does not solve the problem, please do NOT respond to this forum message but rather click on Contact Us and fill out a support request form. Tech support does not monitor the forum and the next steps for you to try need to be provided by tech support.