Unable to see jpg image in work area

[oquinlhads]

Brand new StitchArtist user (aren't we all)
I imported a jpg line drawing and am unable to go further.
I see the design in the object portion of the screen but in the work area all I see is a blank box where the design should be showing. I watched a few youtube videos and I don't see what else to do. On the videos, their designs just automatically showed on the screen.
Not having this problem when I use the libraries that are included

In an related but further down the road question, how complicated a jpg design can level 1 handle? I eventually would like to handle a solid fill with lots of edges and curves.

[EastWitch2]

Try watching this new video for Stitch Artist Level 1 - Controls as it may help you.
https://www.youtube.com/watch?v=OxJt0CfuYRs

You can find a list of Stitch Artist Level 1 Videos in the Stitch Artist Tips, Tricks, and Techniques Section here on the Forum at the link below.
http://www.embrilliance.com/phpBB3/viewforum.php?f=30

Here is a direct link to the BriTon Leap list of Videos posted for Level 1
http://www.embrilliance.com/phpBB3/view ... =30&t=1180


EastWitch2

[oquinlhads]

I can't figure out how to post an picture/image on this board. I've taken screen shots to show that the image I select shows on the objects list but does not show in the work area.
The video didn't help because that is exactly what I did, I just get nothing in the work area, only in the object list.
Thanks for the help

[EastWitch2]

Hi oquinlhads!

You can contact the Embrilliance Support Team for more help with this problem.

Use one of the following links below to fill out and submit a Support ticket to the Support team.

Give them as much information as possible and if you can include your image shot of the working window showing that your image file (jpg) of your line drawing is not showing in the hoop area of your working window but is in the Object Pane.

http://www.embrilliance.com/osticket/login.php

Or here is a direct link to an open Support ticket that you can fill out and submit,
http://www.embrilliance.com/osticket/open.php

EastWitch2

[KimG]

You probably have already tried this but in case you haven't. In StitchArtist, you can turn the image view on and off by selecting the window in the menu bar that has a tree and sun in it (next to Image button and above the eye button) Don't know if this will help you.

[oquinlhads]

thanks for your help. I did have the image display turned off. Totally kept missing that part of the manual.

[EastWitch2]

Hi oquinlhads!

Brian did demo the Image on off toggle in the first video below too.

Actually I found these 2 new videos for Stitch Artist Level 1 very informative as to what the controls do and also the difference in some of the stitches.


Video - Stitch Artist Level 1 Controls Part 1 .
https://www.youtube.com/watch?v=OxJt0CfuYRs


Video - Stitch Artist Level 1 Controls Part 2 - Stitches.
https://www.youtube.com/watch?v=iYtDOTJaN_A


EastWitch2