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Windows XP dll registration error

Posted: Wed Jan 06, 2016 7:19 am
by Boise Quilter
I installed Thumbnailer on my Windows XP SP3 virtual machine and got the following error:

DllRegisterServer in EmbThumbnail.dll failed. Return code was: 0xc0000005

I tried to manually register the .dll, which is clearly in the Thumbnailer folder, but it wouldn't register manually there, either. Any suggestions on how to get this to work in XP? It installed on my Windows 7 machine nicely.

Thanks!
Connie - Boise, ID

Re: Windows XP dll registration error

Posted: Fri Jan 29, 2016 3:50 pm
by jeannejay
I received the same error for my XP system. exit code 0x5. Any fix?

Re: Windows XP dll registration error

Posted: Sat Jan 30, 2016 9:59 am
by Boise Quilter
I contacted Embrilliance support and Tim was able to remote my machine to fix it. I believe he's working on a version of the software for download that specifically addresses the issue so I'd definitely recommend putting in a support ticket. I got a very swift response and am super impressed with this company!