Update for Windows 8.1

Any discussion with Thumbnailer can go here.
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theazmama
Posts: 1
Joined: Sun Nov 03, 2013 12:30 pm

Update for Windows 8.1

Post by theazmama » Sun Nov 03, 2013 12:46 pm

I updated to 8.1 and when I try to update to the latest Thumbnailer it crashes my system. Do you have a new update for windows 8.1? Thanks in advance

EastWitch2
Posts: 755
Joined: Thu Apr 25, 2013 5:14 pm

Re: Update for Windows 8.1

Post by EastWitch2 » Wed Nov 06, 2013 2:46 pm

theazmama
Please Contact the Embrilliance Support Team for a solution to your problem with Windows 8
You can click the link below and fill out the Contact Us form.
http://embrilliance.com/contact-us

EastWitch2

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Re: Update for Windows 8.1

Post by Admin » Wed Nov 06, 2013 2:50 pm

The current Thumbnailer is working on Windows 8.1 without issues. There may be a problem on your system that we can help resolve.
Sometimes it has to do with other embroidery software that has been put on the system after Thumbnailer. Usually simply resetting the links will solve the trouble.
As EastWitch2 said, use the Contact Us link at Embrilliance.com.
Regards,
-Brian

Embroidery software and designs for Mac and Windows.
"Embroidery for the Rest Of Us!"

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