Colors in thumbnailer incorrect

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Laural
Posts: 1
Joined: Fri Jan 24, 2014 8:47 am

Colors in thumbnailer incorrect

Post by Laural » Fri Jan 24, 2014 10:37 am

When I view a pattern in thumb nailer, the colors are incorrect. How do I fix this?

EastWitch2
Posts: 755
Joined: Thu Apr 25, 2013 5:14 pm

Re: Colors in thumbnailer incorrect

Post by EastWitch2 » Sat Jan 25, 2014 4:58 pm

Laural
You may want to Contact the Support Team about your color problems with Thumbnailer.
Let them know if you are using a Mac or a Windows Computer.
Click the link below and fill in the Support ticket telling them about your problem with the colors not showing right.

http://embrilliance.com/contact-us

EastWitch2

LisaSewBubbles
Posts: 258
Joined: Tue Nov 27, 2012 6:27 pm

Re: Colors in thumbnailer incorrect

Post by LisaSewBubbles » Tue Jan 28, 2014 3:19 pm

Thumbnailer displays the colors that are saved in the actual design file - they may not look right to you but they are "correct".
If you have further questions, please use the Contact Us link at the top of this page to submit your questions to customer support.

Lisa

http://www.Sew-bubbles.com - check out my Blog for how to vidoes, projects and more!

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