Crashing

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Erin1410
Posts: 6
Joined: Tue Sep 06, 2011 5:12 pm

Crashing

Post by Erin1410 » Sun Sep 18, 2011 1:56 pm

Hello. I have a new MacBook Pro with the latest operating software. When editing in Embrilliance, it commonly (at least once or more per design) freezes up, usually when I'm using the "undo" function or moving items around on the page. I have to force-close Embrilliance. It usually recovers part of my file, but not to the point it was when it crashed. Has anyone else been having this issue? It's to the point that I'm about ready to change software. Thanks for your help.

Pamme_Jo
Posts: 5
Joined: Thu Sep 08, 2011 4:57 am

Re: Crashing

Post by Pamme_Jo » Mon Sep 19, 2011 4:17 pm

I've experienced this a couple of times also, except it completely shuts down.

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Mac
Posts: 119
Joined: Fri Dec 03, 2010 8:19 pm

Re: Crashing

Post by Mac » Tue Sep 20, 2011 8:00 am

I will spend some time this week with the Undo feature to see if I can reproduce the problem and if so fix it. My apologies for the in convenience.
Mac embroidery software "For The Rest Of Us!"

Erin1410
Posts: 6
Joined: Tue Sep 06, 2011 5:12 pm

Re: Crashing

Post by Erin1410 » Tue Sep 20, 2011 4:49 pm

Thanks Mac. It's very frustrating.

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